Vip car hire services
Terms & Conditions

Terms & Conditions

Here is a summary of the main point you need to be aware of :

Confirmations : All online bookings are subject to our final confirmation.

Waiting time : 30 minutes free at airports from flight landing time and 10 minutes for all other pick-ups. The charge will be £30 per hour after the free waiting time charged at 10 minute increments. There will be NO charge for late flight arrivals.

Luggage : Any extra luggage that will not fit in the trunk of the vehicle will be chargeable at £5 per piece.

No shows : No refunds will be made for any no shows. In the case that you cannot find or locate the driver, please call the office immediately on 01628 777715 so that the office can put you in touch with the driver.

Full Service Agreement and Terms :

At Maidenhead Cars, we strongly believe in the service levels we provide to our clients, all of which have been set out here in our service agreement. The agreement below details our standard practices, guidelines and mode of operation, from beginning to the settlement of the service.

We pride ourselves in our flexibility of services and endeavour to meet our clients’ requirements where possible. Please contact us to discuss any additional requests you may have.

Rates and Charges

Customer Service

Bookings and Contact Details
Bookings are made via the following methods:

Cancellation Policy

Airport Transfers
Airport departures

Airport arrivals

All our vehicles are:

All our drivers are:

Sub Contractors
From time to time Maidenhead Cars may sub-contract their work to temporary drivers especially during busy times. Please be assured that all chosen drivers will be up to our company standards.
Subcontracted drivers are not allowed to make any representations on behalf of the company.

Payments & Credit terms